Privacy Policy

Effective date: July 30, 2026

Douglas Electric respects the privacy of visitors to douglaselectricco.com (the “Site”). This Privacy Policy explains the information handled through the Site, why it is used, and the choices available to you.

1. Douglas Electric and the Site’s Scope

Douglas Electric is a Michigan-based business that markets to and provides electrical services within Michigan and does not intentionally solicit or accept work outside of its operating region.

This Privacy Policy applies to information handled through the Site. It does not describe separate data practices involving employees, job applicants, vendors, or customers outside the Site.

2. Information We Handle

Information you provide

When you submit a project inquiry, we receive the information you choose to provide, which may include:

• your name;
• email address;
• company;
• phone number; and
• the contents of your message.

When you submit a privacy request, we receive the contact and inquiry details needed to locate the relevant record, understand the request, and verify that you are the person concerned or are authorized to act for that person.

Please do not include Social Security numbers, financial-account information, health information, government-identification numbers, or other sensitive personal information in a Site form.

Information processed during ordinary Site operation

The Site and its service providers may automatically process limited technical information needed to deliver and protect the Site, such as:

• Internet Protocol address;
• browser and device information;
• requested pages or files;
• access date and time;
• referring page; and
• security, diagnostic, and form-delivery information.

This processing may use essential cookies, local browser storage, server logs, and similar technologies. We do not use this information for analytics, behavioral advertising, or remarketing.

3. How We Use Information

We use information handled through the Site to:

• evaluate and respond to project inquiries;
• communicate about requested or resulting work;
• provide and administer electrical services requested from us;
• operate, maintain, troubleshoot, and secure the Site and its forms;
• prevent misuse, fraud, or security incidents;
• maintain reasonably necessary business records;
• establish, exercise, or defend legal rights; and
• comply with applicable law.

Submitting a project inquiry does not enroll you in a mailing list. We do not use project-inquiry information for promotional email, promotional calls or texts, behavioral advertising, remarketing, or unrelated lead marketing.

4. How Information Is Disclosed

Information may be available to authorized Douglas Electric personnel and our information-technology provider when access is reasonably necessary for the purposes described above.

We also use service providers to operate the Site. These providers may process information on our behalf in connection with hosting, security, forms, fonts, content delivery, and site functionality. They currently include Webflow, Cloudflare, Adobe Fonts, and supporting content-delivery or site-function providers. Webflow may retain form submissions in the Site’s Webflow dashboard in addition to sending configured email notifications.

We may also disclose information:

• when reasonably necessary to comply with law, legal process, or a valid government request;
• to protect the rights, safety, or property of Douglas Electric, Site visitors, or others;
• to investigate misuse, fraud, or a security incident; or
• as part of a merger, financing, sale, or transfer of some or all of the business, subject to appropriate protections.

We do not sell personal information. We do not disclose personal information for cross-context behavioral advertising or targeted advertising.

5. Essential Cookies and Similar Technologies

The Site uses only technologies needed for security, form delivery, fonts, content delivery, and ordinary site operation. For example, the Site’s hosting and security infrastructure may set an essential security cookie, and the Site may use local browser storage to remember that you dismissed its essential-cookie notice.

Douglas Electric does not use analytics cookies, advertising pixels, session-replay tools, or marketing technologies to acquire and use your personal browsing data.

You may configure your browser to block or delete cookies or local storage. Blocking essential technologies may affect some Site functions. Because Douglas Electric does not sell personal information or use behavioral advertising, Global Privacy Control and “Do Not Track” signals do not change the Site’s practices.

6. Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The applicable period depends on factors such as:

• the time needed to evaluate and respond to an inquiry;
• whether the inquiry results in a project or business relationship;
• the duration and administration of resulting work;
• legitimate business-record needs;
• contractual, insurance, accounting, or legal obligations;
• security and fraud-prevention needs; and
• the existence of a dispute, claim, or legal hold.

When information is no longer reasonably needed, we delete or anonymize it when reasonably practicable. Residual copies may remain temporarily in routine backups or archives until they are overwritten or deleted in the ordinary course.

7. Security

Douglas Electric uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information handled through the Site. No Internet transmission or storage system can be guaranteed completely secure. If you believe information submitted through the Site may have been compromised, please contact us promptly using the information below.

8. Children

The Site is intended for businesses and adults seeking electrical services. It is not directed to children under 13, and Douglas Electric does not knowingly collect personal information from children under 13 through the Site. If we learn that a child under 13 submitted personal information, we will take reasonable steps to delete it.

9. Your Privacy Requests

You may ask Douglas Electric to:

• provide access to personal information associated with your Site inquiry;
• correct inaccurate information; and
• delete information.

Submit a request via email marketing@douglaselectricco.com. To protect information from unauthorized access or deletion, we may verify your identity using information already associated with the inquiry. Please do not send a government ID unless we explicitly request it and explain why it is necessary.

We will respond as reasonably practicable and as required by applicable law. We may deny or limit a request when we cannot reasonably verify it or when retention is reasonably necessary for a project, contract, legal obligation, security purpose, dispute, or other legitimate business need. If an authorized agent submits a request for you, we may ask for reasonable proof of that authority.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to the Site, our practices, or applicable law. The effective date at the top identifies the current version. Material changes will be posted on this page before or when they take effect, as appropriate.

11. Contact Douglas Electric

Questions or privacy requests may be directed to:

Douglas Electric 41300 Coca Cola Drive Van Buren Township, MI 48111 marketing@douglaselectricco.com Direct: (734) 281-6994 Toll-free and emergency: (800) 686-3684